Microsoft teams video call freezes - microsoft teams video call freezes -

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Microsoft teams video call freezes - microsoft teams video call freezes. MS Teams Video freezes and computer slows down

 

Sometimes it doesn't pop that message. I use zoom probably an hour or more a day. Just seems to me that teams should be closer to Zoom stability with the video so it must be something amiss. Question - is there a setting that I am not aware of that tries to pass through super high def video or something else that kills video?

Anything else I can do? I tried to find stuff online but nothing specific. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. This worked for the entire 30 minute meeting. I had a couple times the audio got a bit choppy and a couple times the video got a hair choppy but nothing totally frozen. Choose where you want to search below Search Search the Community. Search the community and support articles Microsoft Teams Teams for business Search Community member.

Thanks Darren. Which led me to believe the disablement of EnableFrameServerMode registry change would do the trick but for me it just makes it not freeze but equally not even start at all:. I also noticed that the above fix was suggested for a similar issue reported after the anniversary update way back in Interesting to note that my external Logitech cam works fine through its camera software but not if directly being interacted with, by way way of Teams.

So my only working method at present is the Logitech camera by way of XSplit's Camera Software and then using that as my source in Teams, not ideal but better than nothing.

I have raised this via the Feedback hub app in Windows 10 and raised a support case with Microsoft Store as my device is under warranty, just in case I can get some help on the hardware side of things. I have tried latest drivers, firmware, Reset Window 10, reinstalled Windows 10, you name it. It just makes no difference.

I will endeavour to update this thread should I find anything more conclusive. I did also noticed an entry of personify in the camera list, alongside the expected built in one. That was not present. So when I plug my Logitech back in I will see if that shows at any point and if when showing things still work. Ok thanks for the update Henry. Hopefully it resolves my issue. I will update you once i have done that. I have also Rolled Back the Driver, Updated the driver and also applied the latest Windows updates but still the same error mentioned above.

I reread your post and see that you mentioned uninstalling the drivers, just to confirm did you uninstall the device completely, such as clicking on the below highlighted option:.

So you want it so there is nothing listed, then reboot and it should pick up again based on the latest drivers you have. Do you see a Frameserver event in the event logs? Would you be able to post a screenshot of your cameras in device manager please? Getting the same issues too. Several of my work colleagues are getting this happening.

Sometimes the only way to fix is to rapidly turn the camera on and off several times. We run the latest drivers and Teams version. We tried disabling GPU in Teams settings. Clearing all of the Teams caches seems to work for a week or 2, but it will return. Is there a way for MS to fix this? THis issue does not happen when they use Cisco webex or Zoom. The only thing that resolved the specific issue of the Camera working for a split second and then freezing was to uninstall, so not just uninstall drivers or update drivers, but uninstall the device and let it detect again.

I also removed all other references to Cameras. This was done via Device Manager. If it was the same as what I had, it was not just Teams, but any Windows app making using of the camera. So if you launch the Camera app and switch to video in Windows 10 you will see the same thing, so not just Teams specific. I tried this with device manager but it does not help. In the previous version it wasn;t that bad anymore but with 1.

Drives me nuts. The Camera app does NOT have this issue at our notebooks. We discovered that our issue is somehow caused by Teams. Find threads, tags, and users The Teams App is version 4.

Can anybody suggest how to resolve this issue? Thanks David. Current Visibility: Visible to all users. Have you tried to restart the device and schedule the meeting again? DavidEwer It has been a while, how is everything going?